Why was I told I have poor financial health?

Customers can sign up at customer.usezilla.com. It’s free and only takes 3 mins to get in.

Zilla merchants will start to process immediately after you make your first payment. Please reach out to the merchant to find out their own delivery policy.

Customers who do not have work emails can upload other proof of employment like payslips, employment letter/contract or work ID card. Please note that this method of employment verification can take up to 48 working hours, and we might reach

Sometimes it takes a little bit of time for us to get the information we need from your bank account. In a case like this, we will inform you that we are still assessing your account, and you can check back later.

If you cannot access the split payment options (pay in 2, pay in 3, pay in 4), the most likely reason is that you have not completed your credit qualification and gotten shopping credit. Please go to your account at customer.usezilla.com to