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Zilla is a payment solution that enables you to buy what you love now, while you pay later in instalments and at zero interest.
Customers can sign up at customer.usezilla.com. It’s free and only takes 3 mins to get in. Watch how to create your account here.
When you successfully complete your sign-up process on Zilla, you will be given shopping credit. You can currently get up to 300,000 naira....
It’s really easy. Once you have the credit in your Zilla Wallet, it can be used to purchase anything you want from any of our Merchants....
Zilla enables you to split payments in flexible instalments at checkout. Want to buy an item from a merchant that accepts Zilla? It’s as...
You make an initial payment of at least 25% and spread the rest over up to two months. You can choose from different payment options at...
No, you cannot. It can only be used in Merchant stores.
Your credit limit is based on the financial activity/financial health we are able to deduce from the bank account you connect to your Zilla...
We currently process payments of up to 2 million naira with a maximum shopping credit of 300,000 naira.
At all your favourite merchant stores. You can check out a full list here. You can also apply for a Zilla credit card and use it at other...
We don’t charge our shoppers any interest or fees as long as you make your repayments on time. That’s right, all your shopping is...
Zilla merchants will start to process immediately after you make your first payment. Please reach out to the merchant to find out their own...
We give our customers a grace period of 2 days, after which we begin to charge a 0.5% interest per day on the late instalment.
We value the privacy of our customers. We cannot access your phone contacts and will never request this.
We need your BVN to be sure that you are who you say you are. Your work email (or other employment documents) helps us verify that you are...
You will be redirected to complete your identity verification with a selfie. Please go back to customer.usezilla.com to complete the...
Customers who do not have work emails can upload other proof of employment like payslips, employment letter/contract or work ID card....
We do not currently serve self(un)-employed persons. We will let you know as soon as Zilla is open to everyone.
Connecting your bank account is an essential step in accessing shopping credit at Zilla. It allows us to look at your financial history,...
The third-party partner we use for assessing bank accounts does not currently support some non-traditional bank accounts.
If we are not able to determine a stable enough inflow of money into your bank account, we will conclude that you have poor financial...
You can choose from different payment options at checkout: Pay instantly and get 2% cashbackPay in 4 instalments over six weeks (one...
Zilla needs to access your camera to take a selfie and verify your identity. If your camera did not come up, it could be because you have...
Sometimes it takes a little bit of time for us to get the information we need from your bank account. In a case like this, we will inform...
If you cannot access the split payment options (pay in 2, pay in 3, pay in 4), the most likely reason is that you have not completed your...
If you need to return an item you have purchased, please first inform the merchant. Depending on their return policy, we can then come in...
If you are unsatisfied with a service or item purchased from a Zilla merchant and would like a refund, we have put measures in place to...
To make shopping with Zilla more accessible, we have launched CardZilla. This allows you to shop from any merchant that accepts online card...
Hey there 👋🏾, To complete your signup and verify your identity, we might require you to take a selfie📸. Sometimes, people encounter...
