How do the payments work?

No, you cannot. It can only be used in Merchant stores.

Zilla merchants will start to process immediately after you make your first payment. Please reach out to the merchant to find out their own delivery policy.

Customers who do not have work emails can upload other proof of employment like payslips, employment letter/contract or work ID card. Please note that this method of employment verification can take up to 48 working hours, and we might reach

If you cannot access the split payment options (pay in 2, pay in 3, pay in 4), the most likely reason is that you have not completed your credit qualification and gotten shopping credit. Please go to your account at customer.usezilla.com to

If you need to return an item you have purchased, please first inform the merchant. Depending on their return policy, we can then come in and process a refund.